Shipping policy

Shipping Coverage

Minimax Kosove currently ships orders exclusively within the Republic of Kosovo. We do not offer international shipping at this time.

Shipping Costs

Shipping is free for all orders delivered within Kosovo.
There are no additional delivery fees, handling charges, or minimum order requirements.

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard delivery within Kosovo usually takes 1–3 business days, depending on the delivery location and courier service.

Please note that delivery times may vary during peak periods, promotions, or due to circumstances beyond our control (such as weather conditions or logistical delays).

Delivery Method

All orders are shipped using reliable local courier services to ensure safe and timely delivery. Customers may be contacted by the courier prior to delivery if required.

Order Tracking

Where available, tracking information will be provided once the order has been dispatched, allowing customers to follow their shipment.

Incorrect Address or Failed Delivery

Please ensure that all shipping details are accurate at checkout. Minimax Kosove is not responsible for delivery delays or failures caused by incorrect or incomplete address information provided by the customer.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery so we can assist you promptly.